Shipping Policy
At Joyfulish, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping details below:
Shipping Rates
Orders below $59: Flat-rate shipping fee of $6.99
Orders of $59 or more: Free standard shipping
*Shipping costs are calculated based on your order subtotal after discounts and before taxes.
Processing Time
All orders are processed and shipped within 48 business hours (excluding weekends and holidays).
Orders placed after 2 PM EST may be processed the following business day.
Estimated Delivery Time
Normally, the package will be delivered within 8-15 business days (processing time + shipping time).
Please note: delivery times may vary slightly depending on your location and seasonal demand.
Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with a tracking number and link. You can use this to monitor your delivery in real-time.
If you don’t receive a tracking email within 48 hours of placing your order, please contact us at service@joyfulish.com.
Delivery Issues or Lost Packages
If your order is delayed, lost, or marked as delivered but not received, please reach out to our support team within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue promptly.
Questions?
Our customer service team is here to help. For any questions about shipping, please contact us at: service@joyfulish.com.
Questions & Answers
How long typically does delivery take?
Your order is typically delivered within 8-15 business days.
What countries do you ship to?
We only provide shipping service to the areas in the United States.
Can I change the address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is on the way.
What do I do when I received a different product than what I ordered?
Please contact customer support at service@joyfulish.com, your email will be responded accordingly within 1 to 2 business days.
Restricted Shipping Countries/Regions
Unfortunately, we cannot ship to the following countries/regions:
Hawaii, Alaska, or armed areas are unable to serve, Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brunei, Bulgaria, Burkina Faso, Burundi, Côte d'Ivoire, Cabo Verde, Cambodia, Cameroon, Central African Republic, Chad, Chile, Colombia, Comoros, Congo (Congo-Brazzaville), Costa Rica, Croatia, Cuba, Cyprus, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini (fmr. "Swaziland"), Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (formerly Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, North Korea, North Macedonia, Oman, Pakistan, Palau, Palestine State, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Portugal, Qatar, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Syria, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe.